Refund policy

Return & Refund Policy

At YellowSun, we want you to enjoy your order with confidence.

• Coffee & Perishable Items

Because our coffee and specialty products are perishable, we cannot accept returns or exchanges once shipped. If there’s an issue with quality or your order arrived damaged, please contact us within 7 days and we’ll make it right.

• Merchandise & Equipment

Non-perishable items can be returned within 14 days of delivery if unused, in original packaging, and with proof of purchase.

• Refunds

Approved refunds will be processed back to your original payment method within 5–10 business days.

For assistance, email us at info@yellowsun.coffee

Secure Payments

All payments are processed through secure and trusted payment systems to ensure safe transactions.

Freshly Roasted Coffee

All Yellow Sun coffees are roasted in small batches to maintain freshness and consistency. Each bag is packed shortly after roasting so it arrives ready to brew.

Fast & Reliable Shipping

Orders are processed and shipped quickly using trusted carriers to ensure safe and reliable delivery.

Top-notch support

If you have questions about your order, brewing methods, or our coffees, our team is always happy to help.

Satisfaction Guarantee

If there is an issue with your order, please contact us and we will do our best to resolve it.